Returns & Exchanges
At Alkaram, we strive to ensure your complete satisfaction with every purchase. If you are not entirely happy with your order, you can return or exchange eligible items within 14 days of delivery.
Initiate Request
Log into your account and navigate to the 'My Orders' section to select the items you wish to return or exchange.
Pack the Items
Place the items in their original packaging, ensuring all tags are attached and the products are in their original, unworn condition.
Schedule Pickup
Choose your preferred courier service or request a home pickup through our portal to have the package collected from your doorstep.
Receive Refund
Once our quality assurance team inspects the returned goods, your refund will be processed to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing